Privacy Policy

Last updated: 30 September 2026

Information we collect

When you send a project enquiry, you may provide information such as your name, email address, phone number, state, city, project address, project description and any reference files you choose to attach. The form may also record the page you came from and campaign parameters such as UTM source, medium and campaign when they are present.

How we use it

We use enquiry information to review your project, respond to you, discuss possible work and manage related project communications. We do not sell personal information submitted through the website.

Website analytics

We use Google Analytics 4 to understand how people use the website, including page views and selected contact interactions. Google Analytics may use cookies or similar technologies and may process technical information about your visit. You can manage cookies through your browser settings.

Service providers

We use third-party services to operate the website and respond to enquiries, including Netlify for website hosting and form processing, Resend for email delivery and Google Analytics for website measurement. These providers may process information on our behalf in accordance with their own terms and privacy practices.

Reference files

If you attach photographs, drawings or other reference material, those files are used to help us understand your enquiry. Please only upload material you are authorised to share.

Retention and access

We keep enquiry information for as long as reasonably needed for project communication, business records and related operational or legal purposes. If you want to ask what information we hold about you, request a correction, or raise a privacy question, contact us at giantsilkart@gmail.com.

Changes to this policy

We may update this policy when our website, services or data-handling practices change. The latest version will be available on this page.